ADHD · Autism · Mental Health · Medications
You’ve followed the advice, you’re taking the medication. So why doesn’t it feel like it’s working?
Maybe there’s a new diagnosis, or some old ones you never quite got your head around, and it starts looking like a jumble of letters. You’re not sure what any of it means, or what medication is supposed to be doing.
Maybe it’s the phone calls from school, as the appointments and problems keep rising. You want more time to talk about medications but there are always so many issues in your doctor appointments to cover, and you don’t even know how to say what you are worried about.
Something has to change — but can’t figure out what and can’t handle the thought of it getting worse.
You haven’t failed at this. You’re not imagining it. It IS really complicated. Having someone to help put it all together — with you, not just for you — with your team, not instead of your team — is completely logical. It’s just that this kind of specialised linking person just hasn’t really existed in the community yet.
Until now.
Navigation. Translation. Education. Coordination.
You’re not out of options. And you are not alone.
The Approach
As a fully independent medication expert, Penny brings a depth of medication expertise that sits alongside and complements your existing care.
From how a drug moves through your body to why it might be interacting with your life in ways that feel unexplained, she sees the full picture.
But her real skill is translation — taking something like medications in your brain, body and life that is complex, clinical and confusing, and making it clear. Helping you understand not just what’s happening, but why, and what your options actually are.
When you make a decision about what to do, you have the information and strategies in a way that you understand, fitted to you or your loved one — and addressing the issues that matter to you.
This is what untangling treatment decisions looks like. This is what moving forward with medication questions should be based on. Not starting over, but finally getting the clarity you’ve been looking for. Whatever next step you choose — feel confident and supported.
Credentials
Extensive experience solving problems and supporting patients, families, carers, and health professionals with clear real-world solutions.
20+ years working in specialised multi-disciplinary teams in mental health and ADHD — children and adults.
One of the first pharmacists to be recognised as a Pharmacist Consultant in both Mental Health and Paediatrics by the Australian and New Zealand College of Advanced Pharmacy (ANZCAP)
Lead author of child and adolescent chapter of Maudsley Prescribing Guidelines (8th Edition), used as a key prescribing resource around the world.
Who This Is For
Maxwell Minds might be right for you if:
You’ve tried to make sense of it all, but something still isn’t clicking. Any of these sound familiar?
- You feel rushed, confused or unheard in appointments
- You’ve been through multiple medications and nothing has quite worked — and nobody has sat down with you to work out why
- You have questions you’ve never had the chance to ask properly
- You don’t fully understand what you’re taking, what it’s doing, or whether it’s right for you
- You’re a parent trying to make the best decisions for your child — and the fear and the conflicting information are overwhelming
- You’re a carer supporting someone you love through a system that doesn’t always feel designed for them
- You’ve been reading about medication online or asking AI — and now you have more questions than answers and don’t know what to trust
- You want a full, holistic medication review that looks at the whole picture, not just the prescription
What Maxwell Minds Is Not
Maxwell Minds is not a prescribing service.
It is not a diagnostic service.
It is not a replacement for your treating team.
It is specialist, independent medication support — the kind that has historically existed only inside tertiary hospital systems, now available directly to you.
How It Works and What It Costs
Start here — Initial consultation · $250
A 20-minute video call or phone call — your choice — to get a clear picture of what’s going on and what the right next step looks like.
You don’t need to have the exact right words. You don’t need to have figured it out before we speak. That’s the point of this conversation.
You’ll leave with one clear next step — in writing and sent to your team on request. No referral required. No obligation. Clear eyed and kind hearted.
Payment in full to confirm the appointment.
After that, three paths — and you choose
Path 1: All done (for now)
Sometimes the initial consultation is enough. You have clarity, you have the information you wanted, you have a next step, and you know what to do.
Come back any time things change. No further cost.
Path 2: Problem-solving and support — $440 per hour, billed in 15-minute increments
Flexible, targeted support — used as you need it. This can include:
- Working through a medication question directly with you
- Liaising with your prescriber/therapist/treating team
- Meeting with people important to you
- Behind-the-scenes clinical and systems work
- Concierge services
- Medication and executive function support
- Something that doesn’t fit the usual categories
Path 3: Maxwell Minds Plans · in development
Structured, end-to-end support for when it’s bigger than a single question. A Maxwell Minds Plan wraps around your situation and walks with you through it:
- Untangling what is happening now and why
- Clarifying your goals and priorities
- Exploring all available options
- Getting everything in place
- Planned check-ins
- Getting the people around you on the same page
Key points:
- Final pricing depends on complexity
- Second-round plans generally less
- Simplicity refund applies
Workshops · coming soon
Your child has just been diagnosed with ADHD — now what? Developed with a clinical psychologist.
Further workshops on topics relevant to patients, families and carers. Tell us what would be useful.